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Terms and Conditions for Jorasanko Connect a brand under the Metricshub Shop company.

Effective Date: 23 Jan 2023
Last Updated: 1st Nov 2025

Welcome to Jorasanko Connect (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website www.jorasankoconnect.com (the “Site”) and the purchase of products and services from us.

By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old or capable of entering into a legally binding contract under applicable laws to use this Site.

2. Products and Services

  • We sell electronic products including, but not limited to, mobile phones, computers, accessories, and related items.

  • All product descriptions, prices, and availability are subject to change without notice.

  • We reserve the right to limit quantities or refuse orders at our discretion.

3. Pricing and Payments

  • All prices are listed in Indian Rupees (INR) unless stated otherwise.

  • Prices may be inclusive or exclusive of applicable taxes, as shown at checkout.

  • Payments are processed securely through third-party payment gateways.

  • We do not store your complete payment details.

4. Orders and Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to cancel or refuse any order due to:

    • Product unavailability

    • Pricing or listing errors

    • Suspected fraud or misuse

  • If your order is cancelled after payment, a refund will be processed as per our Refund Policy which only covers manufacturing defects.

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary due to logistics or external factors.

  • We are not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

  • Ownership and risk pass to you upon successful delivery.

6. Returns, Refunds, and Replacements

  • Returns, refunds, and replacements are governed by our Refund & Return Policy (available on the Site).

  • Products must be returned in original condition with packaging and accessories.

  • Certain items may be non-returnable due to hygiene, usage, or manufacturer restrictions.

7. User Accounts

If you create an account:

  • You are responsible for maintaining confidentiality of your login credentials.

  • You agree to provide accurate and updated information.

  • We are not liable for losses caused by unauthorized account use.

8. User Conduct

You agree not to:

  • Use the Site for unlawful or fraudulent purposes

  • Attempt to gain unauthorized access to systems

  • Upload viruses, malware, or harmful code

  • Copy, scrape, or misuse website content

Violation may result in account suspension or legal action.

9. Intellectual Property

All content on this Site—including logos, text, graphics, images, and software—is the property of Jorasanko Connect or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use content without written permission.

10. Third-Party Links

Our Site may contain links to third-party websites. We do not control or endorse these sites and are not responsible for their content, policies, or practices.

11. Disclaimer of Warranties

  • Products are provided “as is” and “as available”.

  • We do not guarantee uninterrupted or error-free website operation.

  • Manufacturer warranties, if any, apply to products—not additional warranties from us unless explicitly stated.

12. Limitation of Liability

To the maximum extent permitted by law, Jorasanko Connect shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of data, profits, or business

  • Issues arising from misuse of products

Our total liability shall not exceed the amount paid for the product in question.

13. Indemnification

You agree to indemnify and hold harmless Jorasanko Connect from any claims, damages, or expenses arising from your misuse of the Site or violation of these Terms.

14. Termination

We reserve the right to suspend or terminate access to the Site or your account at any time, without prior notice, if these Terms are violated.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat.

16. Changes to These Terms

We may update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the updated Terms.

17. Contact Information

For any questions or concerns regarding these Terms, please contact us:

📧 Email: sales@jorasankoconnect.com
🌐 Website: www.jorasankoconnect.com

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